Designing a new end-to-end grant experience with SG Enable, from ground up, from outside in.
With an all-new grant, the SG Enable TB-ELI Programme Office had the exciting opportunity to envision a new way of grant-making. SG Enable approached Outsprint to tap on human-centred design to explore new areas for redesign of the end-to-end experience of the entire grant process. The team felt duty-bound to challenge the status quo, but only if the status quo was a worse-off future than our vision for the grant experience.
What if a grant wasn’t just about the money? How might we create a holistic experience around the grant, that supports and excites an entire sector?
What’s the current relationship like between grant applicants and fund administrators? How does collaboration happen? What does the sector need most and how would the grant add unique value? How do we create new ways of solving old problems? It was in the spirit of these big questions that we started a design sprint project to learn more and design better.
To learn more about the grant experience design project, including all about the design sprint process during the project and its final design recommendations, read the blog post series 1, 2, and 3. The project deliverable can be downloaded here.